Questions?

Find answers to our most frequently asked questions, or send us a message.

c-questionFrequently Asked Questions

General Race Questions c-addc-delete
What is Stan’s Donut Run? f-addf-delete

Only the most delicious run in town! This year, Stan’s Donuts fans have the opportunity to run in-person OR virtually, anywhere and at anytime.

All participants will receive a shirt, medal, race bib, and of course, donuts! You “donut” want to miss this!

When is Stan’s Donut Run? f-addf-delete

The event will take place Saturday, July 18, 2026 at Soldier Field in Chicago.

What time does the race start? f-addf-delete

10k Start: 7:00 AM

5K Start: 8:00 AM

Kids Dash Start: 9:45 AM

Where is the Stan’s Donut Run? f-addf-delete

Soldier Field
1410 Special Olympics Dr
Chicago, IL 60605

Is Parking Available at Soldier Field? f-addf-delete

Yes, there are multiple options for parking garages at Soldier Field.

  • Parking will be available at the Waldron Parking Deck (458 E 18th Dr, Chicago, IL 60605) for $27. We strongly encourage carpooling and getting to the start line early, as there may be traffic. Allow sufficient time for heavy traffic congestion and street closures due to the race.
  • Soldier Field is easily accessible by the CTA Red, Green, and Orange Lines at the Roosevelt Station (3/4 mile walk to stadium entrance). CTA bus route #146 Inner Drive/Michigan Express also provides a connection from Roosevelt Station to the stadium entrance on McFetridge Drive.
Are there refunds or exchanges? f-addf-delete

Since Stan’s Donut Race has many upfront costs, we have a strict and uniform policy of no refunds, no person-to-person transfer, or no deferrals to a future year. We do understand that plans change, injuries happen, and various situations arise, but, we feel it is most fair to apply a uniform policy to all, instead of a subjective line of who should receive a refund and who doesn’t.  All purchases and sales are 100% final, no exceptions. Refunds will not be issued based on weather conditions, pandemics, or anything out of our control. We appreciate your understanding in this matter.

How do I get my donut and coffee? f-addf-delete

On your race bib, you will have two tear offs. One for a free donut and one for a free coffee. After the race, tear them off to obtain your items under the White Tents on Stadium Green by Soldier Field!

Packet Pick-Up Questions c-addc-delete
When is pre-race packet pick-up? f-addf-delete

Packet Pick-Up will only be available for the In-Person event.

Thursday, July 16, 2026

  • 12:00 – 6:00 PM
  • Location: Fleet Feet Elmhurst & Fleet Feet South Loop

Friday, July 17, 2026

  • 12:00 – 6:00 PM
  • Location: Fleet Feet Lincoln Square
Is there race day packet pick-up? f-addf-delete

If you are unable to attend Packet Pickup on the Thursday or Friday before the race, you can pick it up on Race Day for a $10 FEE.

LOCATION: SOLDIER FIELD – STADIUM GREEN

Under the White Tents “Packet Pick-Up”

Can someone else pick up my packet for me? f-addf-delete

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID.

Course Questions c-addc-delete
What is provided on the course? f-addf-delete

There will be two stations on the course that will include:

  • MINI Stan’s Donuts
  • Water
  • First Aid
Can I run with my dog? f-addf-delete

While we love your fur babies, we do not allow dogs on the course for the safety of our runners.

Are walkers allowed? f-addf-delete

Walkers are welcome to join the 5K course! All walkers will begin in the back corral to ensure that runners can maintain their pace.

Please note, the 10K event is exclusive to runners only.

Are strollers allowed? f-addf-delete

Yes, strollers are welcome! We simply ask that all children are safely secured in their stroller and remain there throughout the course. 

Please note that any donuts available along the course are for participants only, but you’re welcome to share your donut with your child if you’d like.

Registration Questions c-addc-delete
Can I change my shirt size? f-addf-delete

Yes, you can change your size after you register. (Please note, once your shirt is shipped or in hand, no exchanges are allowed.)

To change sizes:

  • Sign In to RunSignUp
  • Go to your Profile
  • See Upcoming Races
  • Click Manage Registration next to the registration that you are editing
  • Click the Giveaway menu item
  • Change your Giveaway selection
  • Click Continue
Can I add-on extra items, such as Packet Shipping, after I register? f-addf-delete

Yes, you can add on items (such as Packet Shipping) after you register.

To change your registration: 

  • Sign In to RunSignUp
  • Go to your Profile
  • View your events under Upcoming Events
  • Click Manage Registration next to the registration that you are editing.
  • Click Add-On menu item located on the top OR left of Race page
  • Edit the quantity of the Add-On that you would like
  • Click Continue
Can I switch distances? f-addf-delete

Yes, you can transfer your registration via Manage Registration.

The Transfer Event option can be found by logging on to RunSignup, navigating to Profile > Upcoming Events > Manage Registration > Transfer Event. 

Some Important Notes: 
You are only credited the amount paid for your current event. If you are transferring from the 5K event to the 10K event, you will be required to pay the difference + processing fee.

If you are transferring to a cheaper event, you will not pay any additional standard fees for the Event Transfer. Additionally, the difference in pricing will not be refunded.

If you are transferring to an event of equal value, you will not pay any additional standard fees.

What do I do if my shirt doesn’t fit on race day? Can I swap it? f-addf-delete

We do not offer any size exchanges post packet shipment (virtual) or at packet pick-up (in-person). All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart on the Event Info page.

Kids Dash Questions c-addc-delete
How long is the Kids Dash? f-addf-delete

The Kids Dash is about a 1/2 mile long. It will start and finish at the finish line. Head over to the course maps to check it out!

Can I run with my kids during the Kids Dash? f-addf-delete

Yes, parents are welcome to join their kids during the kids dash. Parents do not need to register if their child is registered for the event.

What ages are recommended for the Kids Dash? f-addf-delete

We recommend kids ages two to 12 to participate in the Kids Dash.

Virtual Run Questions c-addc-delete
What is the Stan’s Donut Virtual Run? f-addf-delete

The Stan’s Donut Virtual Run will consist of a kids dash, 5k, 10k, half marathon, and marathon option. We’ll ship the shirt, medal, donut certificate, and any other goodies right to you. Then you run (or walk) the distance you pick at any location you choose, and we highly recommend finishing at a Stan’s Donuts location for your tasty free donut!

Where can I run or walk the Virtual Run? f-addf-delete

Anywhere and Anytime! Since we have a virtual option, it gives you the ability to run it wherever and whenever you want. Jump on your treadmill, find a path, stroll around the neighborhood – find the perfect spot! And grab your donut-lovin’ friends and make it your own Stan’s Donut Race where YOU are at – DO IT FOR THE DONUTS!

What items are included with the Stan’s Donut Virtual Run? f-addf-delete

-Kids Dash Swag: Dri-FIt Shirt, Donut Shaped Kids Dash Finisher Medal, Race Bib, Packet Shipping, and a Free Stan’s Donut Certificate!

-5K Swag: Dri-Fit Race Shirt, Donut Shaped 5K Finisher Medal, Race Bib, Packet Shipping, and a Free Stan’s Donut Certificate! 

-10K Swag: Dri-Fit Race Shirt, Donut Shaped 10K Finisher Medal, Race Bib, Packing Shipping, and a 2 Free Stan’s Donuts Certificate! 

-Half Marathon Swag: Dri-Fit Race Shirt, Donut Shaped Half Marathon Finisher Medal, Race Bib, Packet Shipping, and a Half Dozens Free Stan’s Donut Certificate.

-Marathon Swag: Dri-Fit Short Sleeve Shirt, Donut Shaped Marathon Finisher Medal, Packing Shipping, Race Bib, and a Dozen Free Stan’s Donuts Certificate.

How do I get my donuts? f-addf-delete

Once you receive your virtual race packet, you will find a donut certificate that corresponds with your race distance that can be redeemed at any Stan’s Donuts Locations.

When do I need to complete my run? f-addf-delete

In order to receive a finishers certificate and be added to the final results, we ask that you complete your run prior to August 31st, 2026.

Do I need to submit results to get a medal? f-addf-delete

Your medal will be mailed to you with your packet, but if you’d like to include your results online and/or get a finisher’s certificate, you can enter your information HERE.

How do I track my distance and time? f-addf-delete

For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

When will my packet ship? f-addf-delete

The virtual race is currently only open to US addresses within the contiguous United States. Packets will start shipping at the end of June. We will inform all participants when packets start shipping via email.

Where are the Stan’s Donuts Locations? f-addf-delete

For more information about each location, please head over to  Stan’s Donuts Website

Do you ship internationally? f-addf-delete

The Stan’s Donut Virtual Run is currently available only for addresses within the contiguous United States. We cannot ship outside the United States at this time.

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